About this role
This part-time Telehealth Nurse role is part of the Atrium Health Wake Patient Access and Care Team (PACT), providing remote nursing support from Winston-Salem, NC. You will serve as a key point of contact for patients, coordinating care and access to services through virtual channels.
In this evening position, you will handle incoming patient calls, triage needs, and facilitate appointments or referrals using telehealth platforms. The role requires every other weekend and a holiday rotation, ensuring consistent patient access to nursing guidance.
You will work within a dedicated PACT nursing team focused on patient access and care coordination, collaborating with providers and other healthcare staff to streamline patient experiences. The environment is fast-paced and patient-centered, emphasizing efficient, compassionate virtual care.
This position offers 20 hours per week with benefits eligibility, providing a stable part-time opportunity within a large healthcare system. It is ideal for a nurse seeking a flexible, remote role that directly impacts patient access and outcomes.
Requirements
- Active and unrestricted Registered Nurse (RN) license in North Carolina or Georgia
- Experience in patient access, care coordination, or telehealth nursing
- Proficiency with electronic health records and telehealth technology
- Ability to work evening shifts, every other weekend, and holiday rotation
- Strong clinical assessment and triage skills for remote patient care
- Excellent organizational and documentation abilities
Responsibilities
- Provide telehealth nursing support to patients as part of the Patient Access and Care Team (PACT)
- Triage patient calls and coordinate access to appropriate care and services
- Facilitate appointment scheduling and referrals through virtual platforms
- Document patient interactions and care plans accurately in the electronic health record
- Collaborate with providers and care team members to ensure seamless patient access
- Adhere to patient privacy and safety protocols in a remote care setting
Benefits
- Benefits eligible for part-time position
- Evening schedule with predictable hours (20 hours per week)
- Remote work opportunity within a large healthcare system
- Paid time off and holiday pay
- Access to professional development and continuing education resources
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