Triage Nurse - USRN

Join Gallagher Bassett, a premier multiline claims services provider, as a USRN Triage Nurse. This role offers the opportunity to deliver high-quality triage services in a dynamic, fast-paced environment supporting injured workers across the United States.

You will receive inbound calls from injured workers and employers, conducting structured assessments using approved protocols. Provide guidance and escalate calls promptly when defined criteria are met. Document all interactions accurately in designated systems and perform follow‑up calls to reassess and update case records.

Work in a supportive environment that emphasizes professional, empathetic communication throughout all interactions. Participate in ongoing training, calibration, and quality assurance reviews to continuously improve service delivery. Support care coordination and workflow completion activities as defined by client processes.

Apply your US nursing expertise in a remote capacity while making a tangible difference. You will participate in ongoing training and calibration to refine your triage skills within a leading claims organization. The dynamic, fast-paced environment ensures continuous learning.