Integrated Care Nurse Supervisor

3w3 weeks ago

The Centers

Cleveland, US · Full-time · $81,500 – $91,800

About this role

Lead nursing excellence in a community health center as the Integrated Care Nurse Supervisor. Reporting to the Integrated Care Nurse Manager, you will oversee daily clinical operations and manage nursing staff to deliver comprehensive, high-quality care.

Your day-to-day involves managing staff schedules and clinical assignments to ensure adequate coverage, directing resource allocation for patient safety and clinic efficiency, and responding to all staff call-offs or urgent staffing alerts. You will also deliver direct patient care when needed, including triage, care coordination, and assessments in accordance with Ohio's Nurse Practice Act.

You will supervise, mentor, and evaluate the performance of nursing and clinical support staff while collaborating with interdisciplinary teams. This role promotes effective coordination, communication, and teamwork between departments and among medical staff in an outpatient community health center setting.

This position offers the opportunity to participate in the Quality Assurance and Performance Improvement (QAI) process and contribute to continuous quality improvement. You will help shape staff development and workflow efficiency while ensuring strict adherence to The Joint Commission standards, HIPAA regulations, and safety protocols.

Requirements

Graduate of an accredited nursing school, BSN preferred
Current unrestricted Ohio RN license and BLS Certification
At least 1 year supervisory or leadership experience required
Demonstrated leadership of a nursing team and processes, preferably for a variety of patient populations
Demonstrated knowledge and understanding of the unique needs of patients experiencing severe and persistent mental illness
At least 2 years' experience working in, training, and troubleshooting basic concerns and needs in EPIC
Ability to lead a team of nurses in adapting to change and during psychiatric and physical health emergencies
Proven skills in de-escalation situations and fostering a supportive culture for employee wellbeing in a challenging field

Responsibilities

Assist and collaborate with the Nurse Manager and/or Vice President in all human resource functions for nursing including hiring, terminations, and disciplinary action
Manage staff schedules and clinical assignments to ensure adequate coverage and direct allocation of resources to maintain patient safety and clinic efficiency
Supervise, mentor, and evaluate the performance of nursing and clinical support staff
Monitor and maintain nursing protocols, policies, and procedures to ensure continuous quality improvement
Participate in the Quality Assurance and Performance Improvement (QAI) process
Deliver care to patients when needed, including triage, care coordination, and assessments in accordance with Ohio's Nurse Practice Act
Respond to all staff call-offs or urgent staffing alerts and proactively identify and contact replacement personnel to fill open shifts caused by unscheduled absences
Ensure strict adherence to The Joint Commission standards, HIPAA regulations, and safety protocols

Benefits

Work in an outpatient community health center/clinic setting with frequent patient contact
Opportunity to participate in the Quality Assurance and Performance Improvement (QAI) process
Role includes direct patient care and interdisciplinary collaboration
Supportive culture focused on employee wellbeing in a challenging field