About this role
The OB/NICU Nurse Case Manager I is responsible for performing care management within the scope of licensure for members with complex and chronic care needs. This involves assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Duties are performed telephonically or on-site such as at hospitals for discharge planning.
In this virtual role, candidates must reside within the state of Indiana. Associates work full-time virtually except for required in-person training sessions, promoting productivity and work-life integration. The position operates Monday through Friday from 8:00am to 5:00pm EST.
Daily responsibilities include ensuring member access to appropriate services, conducting assessments to identify needs, and implementing care plans through authorizations or referrals. Coordination of internal and external resources occurs alongside monitoring plan effectiveness and interfacing with Medical Directors on treatment plans.
This non-management exempt role within the MED > Licensed Nurse job family offers opportunities to negotiate reimbursement rates and assist with provider or claims issues. It supports independent work in a managed care environment focused on OB/NICU specialties.
Requirements
- BA/BS in a health related field and minimum of 3 years of clinical experience; or any combination of education and experience which would provide an equivalent background
- Current, unrestricted RN license in applicable state(s)
- Multi-state licensure required if providing services in multiple states
- Case Manager experience preferred
- Certification as a Case Manager preferred
- OB and/or NICU experience preferred
- Managed Care experience preferred
- Strong computer skills including Microsoft Office and ability to learn new programs quickly
Responsibilities
- Ensures member access to services appropriate to their health needs
- Conducts assessments to identify individual needs and develops a specific care management plan to address objectives and goals
- Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements
- Coordinates internal and external resources to meet identified needs
- Monitors and evaluates effectiveness of the care management plan and modifies as necessary
- Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans
- Negotiates rates of reimbursement, as applicable
- Assists in problem solving with providers, claims or service issues
Benefits
- Virtual full-time work enabling maximum flexibility and autonomy
- Supports work-life integration through remote productivity focus
- Provides essential face-to-face onboarding and skill development sessions
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